Privacy policy

Our contact details:

Name: 5 Hertford Street Limited (5HS) t/a Birley Bakery

Contact Person:  Maya Shorto

Address: 28-30 Cale Street, London, SW3 3QU

E-mail: info@birleybakery.com

The type of personal information we collect:

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name, address and other contact details);
  • Order history and preferences;
  • Website user statistics such as details of your visits to our website and information gathered by the use of cookies;
  • Financial information including credit card and other payment details and billing addresses;
  • Payment and credit history;
  • Recruitment related data including your CVs, employment history, contact details and references.

How we get the personal information and why we have it:

  • Most of the personal information we process is provided to us directly by you for one of the following reasons:
  • You have applied for employment or taken employment with our company;
  • You have visited the website • You have ordered goods
  • You have asked to be added to marketing lists and/or to receive information from us
  • Publicly available sources such as social media websites and LinkedIn

How we use the personal information:

We use the information that you have given us in order to:

  • To perform our legal and contractual obligations to you such as ensuring that orders are met and goods are delivered
  • Keep you informed about the business and any offers or promotions run by 5HS
  • To collect payment from you for goods or services you have purchased from 5HS and to bring claims or defend claims against you
  • If you are applying for employment, to assess your suitability for the role

Who we share your personal information with:

We may share this information with any clubs or businesses operated by 5HS and any affiliated companies of 5HS including Winter Restaurants Limited.

We may provide your personal information to third party service providers engaged by 5HS for example, delivery companies, accountants, auditors, professional advisers, solicitors.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time.

You can do this by contacting Maya Shorto at the address or email address listed at the beginning of this Notice. In relation to marketing emails, you will have the option to unsubscribe so that you do not receive these.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a legitimate interest.

How we store your personal information:

Your information is securely stored on our servers. Where we provide you with the opportunity to set passwords to access your account information via our website, we ask that you keep your password secure and do not share it with anyone.

We will retain your personal information for as long as is required to fulfil the purpose for which it was collected and any other permitted purpose (for example the collection of payment or the enforcement of legal rights).

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at the address or email address listed at the beginning of this Notice (contact name Maya Shorto) if you wish to make a request.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us using the contact details set out at the beginning of this Notice.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: www.ico.org.uk